domongSupport
If you need help with Domong or have a suggestion, get in touch.
support@domong.app
When you write to us
Tell us the screen where the problem happened, your device, the app version, and when it happened. If you attach screenshots, please hide anything you don't want to share, such as revenue or email addresses.
Never send passwords, verification codes, API keys, .p8 files, service account JSON, or OAuth tokens.
Frequently asked questions
The numbers don't match what I see in the store.
Each source can differ in time zone, currency, fee and tax treatment, and when its reports are updated. Amounts in Domong are not settlement records, so please check your final payout in the original service.
I connected Google Play, but no reports show up.
Check that you invited the service account and gave it permission to view reports and financial data for the whole account. Play permission changes can take up to 48 hours to apply.
I want to delete my account.
You can delete it in the app's Settings, or ask by email by following the account deletion guide.
Privacy requests
Send requests to access, correct, delete, or stop processing your data, or to withdraw consent, to privacy@domong.app.